Is Technology Taking the Human Element out of HR?


What is being touted as the number one benefit to technology is also being questioned as a potential nemesis to HR. Technology not only speeds up many of the functions within the workplace but also is more cost effective in many situations than using human workers and can, at times, be infinitely more accurate is some applications. But does this mean that technology, when utilised by departments such as HR (Human Resources), is taking the human element out of that particular business relationship? Actually, the answer may surprise you!

Technology Offers a Wider Range of HR Solutions

Perhaps the biggest benefit of all when utilising technology in HR is the fact that it can significantly increase the operability of the department. Now many of the tasks that were handled by humans can be handled much quicker and more efficiently by computer technology. For example, XCD HR Limited has developed an amazing Cloud based platform that is accessible by literally anyone and everyone in the company’s employ with levels of access being established at the onset. Even new hires and potential new hires can communicate with HR through the platform, thereby saving a significant amount of manpower hours that serves to increase a company’s profitability.

Some of the Main Functions of HR Software Platforms

In terms of communication, nothing is more effective or more reliable than a Cloud based server and platform for sending and receiving vital communications. These are easily accessed by HR personnel and can be forwarded to other departments, responded to and even added to employee’s personal files as needed. The need to swap back and forth between programs is thereby eliminated, saving an untold amount of time on the part of the HR professional handling the communique.

Employees can log in and log out remotely and can upload daily stats and sales right to the ‘mainframe’ that is more secure than a local mainframe simply because it is a hosted Cloud solution that can be moved about from one secure server to the next. Clients can even access some levels of HR software to see where teams are in terms of completing projects if assigned a low level access and employees can easily work on teams that happen to have members spread around the globe.

How Google Docs Is Like a Rudimentary Cloud Based HR Platform

Although much more sophisticated than Google Docs, you can think of HR platforms in much the same way. Once you have been invited to the sheet you can be granted editing access or simply viewing access but anyone invited to the sheet can see data in real time and whether or not there has been any movement within a given timeframe.

Imagine all the phone calls and emails that would need to go back and forth to accomplish what one quick viewing of the worksheet can offer. Does this negate the importance of human actions? Not at all! Humans must access the sheet, edit the sheet, complete the work load and then make any pertinent notes in appropriate fields.

So then, in some respects there is a lesser amount of human interaction when utilising IT HR platforms but the connection is still there. The object is to speed up processes for greater efficiency, but by no means does this type of technology take the human element out of what it is that HR does. If there is a need for human to human contact, then that can be quickly established and set up. If not, both management and worker can get on about their business and in a much timelier manner.

The bottom line? No, technology is not taking the human element out of HR. In fact, the reverse is true. Some human contact will be eliminated, of course, but the contact that is made will be much more meaningful and cost effective so in the end, technology offers better interaction between humans by simplifying the process.